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安视优®官网声明

强生视力健公司在国内主动召回安视优®舒日®散光30片)产品的情况说明

       消费者和患者的安全是强生视力健公司的首要考虑因素,我们坚持高标准的产品质量和客户满意度。我们已在国内主动召回安视优®舒日®散光(30片)特定批号产品,原因是部分隐形眼镜产品未达到质量标准。受本次召回影响的产品数量较少,仅涉及来自五个特定批号(3957490107, 3957490109, 3957500104, 3957500108, 3957500111)的250盒安视优®舒日®散光(30片)产品。重要的是,目前我们在中国没有收到任何相关的不良反应报告。

       我们对此问题非常重视,已第一时间采取行动,启动主动召回程序,并将持续改进质量管控。不受本次召回影响的安视优®品牌产品可以按照使用说明书放心使用。

如您对产品有任何疑问,请随时拨打我们的客户热线电话400 882 3636。我们乐于为您解答任何问题,并且提供您所需要的帮助。

       保护消费者的眼睛健康是我们的首要责任。强生视力健公司将一如既往地为消费者提供安全、有效的产品。

 

 

At Johnson & Johnson Vision Care, our top priority is patient safety and we hold ourselves to high standards for product quality and customer satisfaction.

We have voluntarily recalled two full and one partial master lots of 1-DAY ACUVUE® MOIST® for ASTIGMATISM Contact Lenses in China because they do not meet quality standards. The quantity of stock affected is low, involving only 250 boxes from five products lots – 3957490107, 3957490109, 3957500104, 3957500108 and 3957500111. Importantly, there have been no adverse reports or reports of harm in China.

We have identified the cause, taken corrective action, and are planning to implement even stronger manufacturing and quality controls based on learnings from this event. ACUVUE® Brand Contact Lenses not impacted by this recall are safe when used as directed and can continue to be used with confidence.

For any questions on your lenses, please call us at 400 882 3636. We can answer your questions and provide assistance as per your request.

At Johnson & Johnson Vision Care, we continue to strive for the highest quality products for our customers. We remain fully committed to serving China and our customers and/or patients with safe and effective products.